Refund Policy

Refund Policy

We offer a 30-day return policy on eligible items.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a return, please contact us at contact@elverastore.com.

Refunds will be processed once the returned item has been inspected and approved.

Shipping costs are non-refundable unless the item arrives damaged or defective.